I started my first business in 2007, an award-winning children’s fashion brand, and I’ve been running businesses of my own ever since. Before that, I spent six years inside UK Government communications, including staffing the Cabinet Office’s crisis press office during the Iraq War. I trained formally in public communication at postgraduate level, at a time when most people offering marketing advice had picked it up on the job.
Since then I’ve built and hosted 150+ websites, supported 250+ business owners through more than a decade of hands-on WordPress support, and spent over ten years as one interior designer’s marketing partner, rebuilding her visibility from scratch twice, once when she moved states.
What ties it together is systems thinking. Not just running ads or writing copy, but understanding how your website, your search visibility, your bookings and your follow-up actually connect, so growth doesn’t mean losing the personal touch that built your business in the first place.